Browse our website and choose a gift you love, add it to your cart and check out. Easy!

Or, if you don't see something you like, you can always build your own gift box and add the items you want to your cart!

Leave us a small note in the box at the checkout or, simply tell us who it is to and from and we'll add a handwritten note tag for you for free. Add gift wrapping for a luxury experience.

Our unique build-your-own box app allows you to customise your order. Select four or more items to go inside your box. Your gift box is already added and counts towards your limit of 5.

Add your gift wrap option before adding your bundle to the cart.

Yes. Go through the build process with one box and once you get to the check out, head back to the shop and repeat the process.

If you add two of the same box, please email us if you'd like to add more than one card and leave the delivery details for the second box (if different) at the check out. Or simply email us mel@zerowastegoods.com

All our gifts are always insured against damage and come signed-for post via Hermes, so you can be sure your parcel arrives as expected. All our parcels are shipped 2nd class signed-for unless otherwise specified and cost just £3.95. If you choose to add additional products and customise your box, the shipping cost may increase due to box size and weight and is calculated at the checkout.

If you would like to post first class tracked, please select this at the checkout. This will cost £6.48.

We currently only ship to the UK but can accommodate other countries upon request - mel@zerowastegoods.com

We ship our boxes out daily but only guarantee your box will be picked up by the post the following working day.

Your gift will likely be with your recipient within 2 - 5 days. Please bear in mind that during the peak season and during a pandemic these times may vary. If you require expedited delivery, just get in touch.

Next-day delivery will arrive within to 1-2 working days.

Order before Wed 10am for delivery on the weekend.

Courier quotes on request.

If you'd like us to aim for a specific arrival date, please email us once you've made your purchase on mel@zerowastegoods.com. We'll post your parcel out 3 days before the intended date or opt for a specific service with Royal Mail.

Our boxes are made from 100% recyclable cardboard, which are made from 70-75% recycled materials. They are beautifully filled with recycled and recyclable crinkle paper. We add biodegradable stickers and recycled patterned kraft paper to hold your box contents in place inside the box. The gift boxes fold shut and do not require any tape or glue to close, simply a biodegradable sticker. We wrap the box with recycled and recyclable kraft paper and tape to keep it safe on its journey.

If you would like your box to be gift wrapped which adds an extra layer of material, simply choose it at the checkout. Being an eco-friendly brand we're working on improving our box aesthetics and reducing our waste, so adding another layer of wrapping is something we offer to you as personal choice. We add a £4 charge for gift wrapping.

Our large gift boxes are between 25-27cm long, 18-20cm wide and 8-10cm high and weigh just under 1kg. They are small parcel-sized and ideally would require somebody to be home to sign for them, unless they can be left in a safe place.

Our small boxes are 18x11x5cm and should fit through most standard letter boxes.

Yes!

We’ve spent the last 3 years reviewing and working with sustainable brands across the country. We’ve developed our own Zero Waste Award to help us understand more about a brand’s use of resources and ethical practices. All our products meet our high standards and we work with and promote BAME, female-owned and small, independent brands. So you can shop safely in the knowledge that your gifts are unique and sustainable.

Our packaging and the packaging that the products come in have been sourced with care, using recycled and recyclable materials. Our boxes intend on being zero waste, so nothing inside your box goes to landfill. The paper tape is recyclable, the outer craft paper too. The tissue, stickers and fill also can be recycled or composted at home.

We will be able to offer this very soon! In the meantime, we hand write your message on a gift tag.

If your gift box has not arrived on time, please review the tracking number and check it’s location with the provider. Sometimes parcels can take longer than anticipated to arrive. We ask you to wait 3 - 4 days post delivery-date and then get in touch with us and we will issue a replacement if we are unable to help you track down your parcel. mel@zerowastegoods.gifts

Absolutely, you can just put in the details of the intended recipient in the address box and we’ll post it out to your friend or loved one.

We also add a gift tag, so once the outer layer has been removed, the box is still addressed to and from! so your recipient will know it's from you.

We currently do not offer this feature on the website, but if you're looking to post this abroad simply get in touch at mel@zerowastegoods.com. We will work together to find the most convenient method and provide you with an accurate quote and courier before you you place your order. We will add this additional cost to your order, estimates start at around £14. Please bear in mind International shipping prices and timescales since Brexit may vary.

Please view our returns policy here.

https://www.zerowastegoods.gifts/policies/refund-policy